Terms & Refund POlicy
Terms and Conditions
Effective Date: April 20, 2026
Welcome to Pet Waste Marketing LTD (“Company”, “we”, “our”, or “us”). By purchasing, accessing, or using our services, you (“Client”, “you”, or “your”) agree to the following Terms and Conditions.
These Terms govern all services provided by Pet Waste Marketing LTD and LMNT Media LTD, including but not limited to marketing services, advertising management, script writing, creative strategy, consulting, CRM integrations, automation systems, lead generation systems, social media content, and related digital marketing services for pet waste removal businesses.
Business Number: 206-666-4796
If you do not agree to these Terms, do not use our services.
1. Services Provided
Pet Waste Marketing LTD provides marketing and consulting services specifically designed for pet waste removal businesses and related industries.
Services may include:
- Meta advertising management
- Ad creative strategy
- Video and script writing
- Sales consulting
- CRM setup and integrations
- Automation systems
- SMS and email marketing systems
- Lead generation systems
- Website consulting
- Social media strategy
- Viral content scripting
- Marketing consultations
All deliverables, systems, strategies, and creative assets remain subject to these Terms.
2. No Guarantee of Results
Marketing performance depends on many factors outside our control, including market conditions, competition, ad spend, sales ability, response times, customer pricing, reputation, and local demand.
We do not guarantee:
- Specific revenue increases
- Number of leads
- Appointment volume
- Return on ad spend
- Business growth
- Social media performance
- Virality
- Customer retention
Past performance or examples shown are not guarantees of future results.
3. Client Responsibilities
The Client agrees to:
- Provide accurate business information
- Respond to requests in a timely manner
- Maintain professional communication
- Approve content and campaigns promptly
- Ensure their business complies with all applicable laws and platform policies
- Maintain active payment methods for all agreed services
Failure to cooperate may delay services and does not qualify the Client for refunds or chargebacks.
4. Intellectual Property
All scripts, marketing strategies, advertising concepts, automations, systems, workflows, copywriting, creative structures, funnels, templates, and custom marketing materials created by Pet Waste Marketing LTD are intellectual property owned by the Company unless otherwise agreed in writing.
The Client receives a limited, non-transferable license to use approved materials solely for their business purposes after payment has been made in full.
The Client may not:
- Resell our work
- Share proprietary systems with competitors
- Reproduce training materials
- Copy or distribute scripts
- Reverse engineer automations or workflows
- Claim ownership of proprietary marketing systems created by the Company
5. Refund Policy
Due to the custom nature of digital marketing services, all sales are final once work has begun.
Refunds will NOT be issued under any of the following circumstances:
- Work has started
- The Client has received any scripts, concepts, drafts, strategies, consultations, ad copy, automations, or work product
- Campaign planning has begun
- Creative strategy has been discussed or delivered
- Accounts, integrations, or systems have been configured
- The Client changes their mind
- The Client decides not to continue
- The Client fails to participate or respond
- Advertising performance does not meet expectations
By purchasing services from Pet Waste Marketing LTD, the Client acknowledges that exposure to proprietary work product, scripts, strategies, and marketing concepts constitutes delivery of value and immediately makes the project non-refundable.
Chargebacks or payment disputes filed after receiving work product may be considered fraudulent and may result in legal action, collections, recovery of legal fees, and termination of all services.
6. Payment Terms
Payment terms will be outlined in individual invoices or service agreements.
Late payments may result in:
- Suspension of services
- Removal of access to systems or campaigns
- Delayed deliverables
- Additional fees or interest where permitted by law
The Client is responsible for all third-party platform costs, including but not limited to:
- Meta advertising spend
- CRM subscriptions
- SMS costs
- Email platform fees
- Software subscriptions
- Hosting fees
- Domain fees
These fees are separate from Company service fees.
7. Chargebacks and Payment Disputes
The Client agrees not to initiate chargebacks or payment disputes for services already rendered, work product already delivered, or consultations already performed.
Any attempt to reverse payments after receiving deliverables, strategies, scripts, consultations, or proprietary information may constitute breach of contract.
The Company reserves the right to:
- Pursue collections
- Recover attorney fees and legal costs where permitted
- Submit evidence of delivered work
- Terminate ongoing services immediately
8. Limitation of Liability
To the maximum extent permitted by law, Pet Waste Marketing LTD shall not be liable for:
- Lost profits
- Business interruption
- Advertising losses
- Indirect damages
- Consequential damages
- Data loss
- Platform suspensions
- Third-party software failures
Total liability shall never exceed the amount paid by the Client to the Company during the thirty (30) days preceding the claim.
9. Confidentiality
Both parties agree to keep confidential information private, including:
- Marketing strategies
- Business operations
- Sales systems
- Pricing
- Customer information
- Advertising strategies
- Proprietary workflows
Confidential information may not be disclosed without written consent unless required by law.
10. Termination
The Company may terminate services immediately if the Client:
- Violates these Terms
- Abuses staff
- Files fraudulent disputes
- Uses Company materials unlawfully
- Fails to pay invoices
- Damages the Company’s reputation
Termination does not remove outstanding payment obligations.
11. Governing Law
These Terms shall be governed by and interpreted under the laws of the United States and the State in which legal action is initiated, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved in the appropriate courts within the United States.
12. Modifications
We reserve the right to update or modify these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
13. Contact Information
Pet Waste Marketing LTD
LMNT Media LTD
Business Number: 206-666-4796
Refund Policy
Effective Date: April 20, 2026
At Pet Waste Marketing LTD, we provide custom marketing services, advertising systems, scripts, automations, and consulting specifically tailored to pet waste removal companies.
Because our services involve immediate access to proprietary strategies, creative concepts, and digital work product, all payments are governed by the following refund policy.
No Refunds After Work Begins
All payments are non-refundable once any of the following occurs:
- Work has started
- Strategy discussions have occurred
- Scripts or concepts have been shared
- Creative work has been delivered
- Consultations have taken place
- Campaign setup has begun
- Advertising assets have been created
- CRM or automation work has started
- The Client has viewed or received any work product
This includes partially completed work, drafts, concepts, revisions, and strategy sessions.
Custom Digital Services
The Client understands that digital marketing services are custom services, not physical goods. Once proprietary information or creative work is shared, the value has already been delivered.
For this reason:
- No refunds will be issued for dissatisfaction based on opinion or preference
- No refunds will be issued due to advertising performance
- No refunds will be issued after scripts, strategies, or creative concepts have been viewed
- No refunds will be issued because the Client decides not to proceed
Unauthorized Chargebacks
Clients agree not to file chargebacks or payment disputes after receiving work product or consulting services.
Fraudulent chargebacks may result in:
- Immediate termination of services
- Collections activity
- Legal action where permitted
- Recovery of attorney fees and associated costs
Contact
Pet Waste Marketing LTD
LMNT Media LTD
Business Number: 206-666-4796